fbpx

A warm festive touch: Personalise your gift with a calligraphed message when you spend $50 and above.

0
  • No products in the cart.

FAQ

Shopping at NESTBLOOM is easy:
Select main item (Bloom, Gift Sets, or Starter)
Adjust quantity for the product flavour
Proceed to customisation
Customisation – allows add-on of blooms and accessories
Proceed to order summary for check out
Sign in or key in user details
Proceed to payment
Receive order confirmation and email for receipt
Tracking order will be shown in receipt

An account is not required to place an order. However, we will need account user information for delivery.

All personal information will be kept private under the Data Protection Act (DPA).

We allow credit card payment. It is safe as we have a payment gateway provider.

We use international courier services for international shipping. Please email us at ask@nestbloom.com for further details.

No, we do not ship to PO Boxes addresses. However, for bulk orders, we are able to ship to freight-forwarding addresses. Please contact us for further details.

Items shipping in Singapore will typically take 1 – 3 days.

Orders above S$100.00 qualify for free shipping. Orders less than S$100.00 will have a delivery charge of S$10.00. Next day rush delivery will be an additional S$20.00

Freight insurance is covered under the courier companies we use. Items would need to be signed for.

The amount of duties and taxes you will have to pay depend on the destination and the quantity of the order. Please contact us at ask@nestbloom.com for more information.

Should you need to change your order, please contact us at ask@nestbloom.com immediately. We can change and amend the order before the item is shipped.

Due to health and safety reasons, we do not allow returns or exchanges after items are shipped.

We recommend that the blooms are consumed within 9 months from the date of production. Please refer to each bloom’s packaging, where the best before date is stated for your reference.

Rose Almond Cream is represented by the rose, Original Almond Cream is represented by the chrysanthemum, Matcha Almond Cream is represented by the camellia and Vanilla Bean Almond Cream is represented by the carnation.

Please contact us at ask@nestbloom.com with your enquiry and our team will get in touch with you as soon as possible.

Each bloom contains 30gm of cooked premium grade bird’s nest.

NestBloom is produced in Singapore. We are happy to share more regarding the origins of the hand-picked ingredients which go into our blooms – our bird’s nest is gathered from Indonesia; the matcha is from some of the finest harvesters in Kyoto; our Chinese almonds are sourced from China; and, our rose extract is made using Damascus roses from Bulgaria

We create our blooms with premium grade birdnest.

The blooms can be stored at room temperature. Please keep them away from direct sunlight and heat.

We use a proprietary freeze-drying method to preserve the natural nutrients in all our blooms. This process allows us to remove all the moisture so that we don’t need to add any artificial preservatives.

Using water isn’t the only way to prepare NestBloom. In Japan, NestBloom has been prepared using hot milk or unsweetened soy milk. This alternative has been very well-received by our Japanese customers. We would love to hear of any other alternate combinations, so that we could share them with our customers.

We use a range of skin-loving, natural ingredients to create each bloom. Do read more about it here. (link to product page)

At Nestbloom, we only use natural colourings. To share more, the Original Almond Cream bloom gets its colour from the freshly prepared almond milk; the Matcha Almond Cream bloom’s colour comes from the pure matcha powder; the Rose Almond Cream bloom derives its soft pink from a touch of beetroot juice; lastly the Vanilla Almond Cream bloom gets its off-white tone from the real vanilla pods that we use.

Unfortunately, our gift set prices are set – if you would like to buy blooms individually or in boxes of 3, you would need to purchase them separately. Thank you for your understanding.