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FAQ

NestBloom is a revolutionary brand specialising in the creation of epicurean edible-beauty products featuring Bird’s Nest as its main ingredient.

Incorporating asian tradition into modern epicurean delicacies.

Each bloom is perfection, through the incorporation of the best cooking methods, recipes and the finest harvests from all over the world to develop each delectable bloom.

Beyond this, our team takes great pride in the aesthetic. Each bloom is hand crafted lovingly, so that along with the best of tradition, we are able to bring to you a touch of elegance, beauty and self-love – wrapped in a moment of mindfulness.

Our Ritual sets pair our blooms with our NestBloom accessories to complete the experience and delight and nourish the senses.

Within our sets, hand-blown glass bowls, spoons and a hourglass are provided, bringing luxury and elegance to complete the 5 minute ritual of mindfulness and pampering.

NestBloom is a proudly made in Singapore product.

We are happy to share more regarding the origins of the hand-picked ingredients which go into our blooms –

our bird’s nest is gathered from Indonesia; the matcha is from some of the finest harvesters in Kyoto; our Chinese almonds are sourced from China; and, our rose extract is made using Damascus roses from Bulgaria.

Pandan Rock Sugar is represented by the Orchid

Rose Almond Cream is a Rose

Original Almond Cream is represented by the Chrysanthemum

Matcha Almond Cream is in the shape of a Camellia.

Vanilla Bean Almond Cream is the Carnation.

At Nestbloom, we only use natural colourings. To share more, the Original Almond Cream bloom gets its colour from the freshly prepared almond milk; the Matcha Almond Cream bloom’s colour comes from the pure matcha powder; the Rose Almond Cream bloom derives its soft pink from a touch of beetroot juice; lastly the Vanilla Almond Cream bloom gets its off-white tone from the real vanilla pods that we use.

Our blooms are safe and beneficial for pregnant ladies.

We also recommend NestBloom for pre and post-natal care.

Our blooms can be consumed by placing them into a bowl and adding a recommended 80ml of hot water.

Next, stir gently and wait for 5 minutes.

After 5 minutes, your NestBloom is ready to be consumed.

We would recommend adding about 80ml of hot water, but the amount of hot water can always be adjusted according to your preference.

Alternatively, we recommend using our Nestbloom double-wall ritual bowl that comes with the ritual kits.

There is an indicator in the bowl that indicates how much hot water to add. The ideal water temperature should be above 90°C.

NestBloom is all Natural. Free from preservatives and additives,

We use a proprietary freeze-drying method to naturally preserve all the nutrients in our blooms.

This process allows us to remove all the moisture so that we don’t need to add any artificial preservatives.

Our blooms do not have to be refrigerated, simply store it in a cool dry place away from direct sunlight and heat.

NestBloom can be stored safely at room temperature.


Please store NestBloom away from direct sunlight and heat.

Shopping at NESTBLOOM is easy:
Select main item (Bloom, Gift Box, or Ritual Kit)
Adjust quantity of item
Choose the flavor of the bloom/s
Add to cart
Proceed to checkout and customisation
Customisation – allows add-on of blooms and accessories
Proceed to order summary for check out
Sign in or key in user details
Proceed to payment
Receive order confirmation and email for receipt
Tracking order will be shown in receipt

Currency displayed on NestBloom.com is in Singapore Dollars (SGD).


All purchases will be charged in Singapore Dollars.

An account is not required to place an order. However, we will need account user information for delivery.

All personal information will be kept private under the Data Protection Act (DPA).

NestBloom.com uses Stripe’s Secured Payment Gateway to process all payments. We accept Visa, Master, American Express credit and debit cards.

We use Fedex international courier services for international shipping.


We are currently shipping to the following countries:


1.1 West Malaysia: $40 Flat Rate Shipping on all Orders.
1.2 East Malaysia: $60 Flat Rate Shipping on all Orders.


2. Hongkong – $20 Flat Rate Shipping on all Orders


3. Taiwan – $25 Flat Rate Shipping on all Orders


4. Japan – $30 Flat Rate Shipping on all Orders


5. Canada – $80 Flat Rate Shipping on all Orders


Please key in your shipping address at the check out page for shipping cost.


Other countries, Please email us at ask@nestbloom.com for further details.


*Flat Rate Shipping will only be applicable to orders under 5Kgs.
*Shipping charges do not cover VAT & Import Tax if applicable.
Fedex will contact recipient if required.

No, we do not ship to PO Boxes addresses. However, for bulk orders, we are able to ship to freight-forwarding addresses. Please contact us for further details.

Singapore Shipping:
Free Local Delivery With Minimum Spending of $50 (2 – 4 working days), orders made past 11am on Monday to Thursday will be processed on the next working day. Orders received on Fridays, Saturdays and Sundays will be processed on the next working day. Deliveries may be affected by public holidays.


Standard (2 – 4 working days). Orders made past 11am on Monday to Thursday will be processed on the next working day. Orders received on Fridays, Saturdays and Sundays will be processed on the next working day. Deliveries may be affected by public holidays.: $15.00


*(CURRENTLY UNAVAILABLE FROM 9TH NOV UNTIL 22ND NOV 2020)* Next-Day Delivery (Available for Orders that are placed on Mondays to Thursdays, by 11am. Not applicable on public holidays). Orders made after 11am will be processed the next working day.:$20.00


International Shipping:
Fedex International Express Shipping
(3 – 4 working days.)
Orders made past 11am on Monday to Thursday will be processed on the next working day. Orders received on Fridays, Saturdays and Sundays will be processed on the next working day.

Unfortunately as we engage an external courier service, we are unable to determine the exact date and time of delivery, as their operations are not within our control.

Freight insurance is covered under the courier companies we use. Items would need to be signed for.

The amount of duties and taxes you will have to pay depend on the destination and the value of the order.


*Shipping charges do not cover VAT & Import Tax if applicable.
Fedex will contact recipient if required.

Should you need to change your order, please contact us at ask@nestbloom.com immediately. We can change and amend the order before the item is shipped.

If the order has been shipped out, we will not be able to cancel the order. However, before which, we will facilitate the refund of your order subject to a 5% cancellation service charge. The 5% cancellation service charge is due to a processing fee that will be charged to us by the payment platform for each online order.


(Not Applicable in cases of EARLY TERMINATION of NestBloom Subscription plan, please refer to Subscription FAQ for more information)

Unfortunately, our gift set prices are set – if you would like to buy blooms individually or in Gift boxes, you would need to purchase them separately.

Thank you for your understanding.

Due to food safety reasons, we do not allow returns or exchanges after orders have been shipped.

Please contact us at ask@nestbloom.com with your corporate enquiry and our team will get in touch with you as soon as possible.

We do not recommend purchasing a few months earlier for gifting purposes.

Albeit beautiful art pieces, we would recommend the Blooms to be consumed as soon as they are purchased or received.

Hence, if it is meant to be given as a gift we would recommend buying closer to the gifting date.

We only use premium grade bird’s nest to create our blooms and each bloom contains 30gm of cooked premium grade bird’s nest.

Our bird’s nest is sourced from Kalimantan, Indonesia.

NestBloom Products are all Natural.

Free from preservatives and additives.

As our products are all freshly prepared here in Singapore and then freeze-dried to lock in all the goodness.

They come with a minimum shelf life of 90 days for the almond range and a minimum shelf life of 365 days for the premium range.

Please refer to each bloom’s packaging, where the best before date is printed for your reference.

NestBloom Products are all Natural.
Free from preservatives and additives.

Our Blooms are made from scratch using real and precious ingredients.

Each bloom is artisan hand made before they are individually freeze-dried to lock in all the flavours and goodness.

Our blooms are made to return to their original fresh cooked state upon adding 90 degrees hot water and steeping them for 5 minutes.

Unlike Ultra pasteurised products which are made to last for years, our blooms are made to bring back that freshly made taste that is unique only to NestBloom.

The premium bloom range of products feature long strand bird’s nest and are collagen infused. They are rock sugar based and do not contain any almond.

Our products are not halal certified.

Yes, you can always refrigerate the bowl of bird’s nest after the preparation process.

However, hot water should always be used during the preparation process.

Using water isn’t the only way to prepare NestBloom. In Japan,

NestBloom has been prepared using hot milk or unsweetened soy milk.

This alternative has been very well-received by our Japanese customers. We would love to hear of any other alternate combinations, so that we could share them with our customers.

Yes, vegetarians are able to consume our almond range blooms.

Our almond range of products do not contain any meat or animal products aside from bird’s nest itself.

The various ingredients used to make our blooms are also listed on our website.

We use a range of skin-loving, natural ingredients to create each bloom. Do read more about it here.

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